PORTFOLIO

Operational and AI workflow case studies showing the problem, implementation approach, and measurable outcome.

Editorial production workflow for consistent weekly publishing.

Replaced ad hoc drafting with a queue-based workflow that moved ideas through review states into a predictable publishing timeline.

Lead bidding system for faster accept/reject decisions.

Built a left-to-right decision engine that screened, scored, priced, and routed leads in milliseconds so teams could act faster with tighter margin control.

Voice AI intake system that converts conversations into CRM-ready outcomes.

Designed a live conversation workflow that captured missing details and synced structured qualification data into CRM before human follow-up.

Scoring workflow for more consistent allocation decisions.

Built a repeatable scoring and decision workflow that improved consistency, governance, and confidence in marketplace allocation behavior.